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Return & Refund Policy

Please inspect all items upon receipt. If there is any problem with your order, please contact us within 3 days of receiving your order.

If you are not happy with your purchase and would like to make a return, please contact us within 7 days of receiving your order, and we will be glad to send you an RMA for your return. Returned item(s) must be delivered to us unused, in its original packaging, and include the RMA provided. The customer is responsible for the return postage. WAI Supplies LLC cannot be held responsible for item(s) damaged or lost in return shipment; therefore, we would recommend using an insured and trackable mail service.

Once we’ve received your return, WAI Supplies LLC will inspect the item(s) and if the return meets all the requirements, we will process a refund to your original payment method (minus the original shipping charges, discounts, and processing fees). Please allow 1-2 weeks for your return to be processed.

WAI Supplies LLC reserves the right to refuse any unauthorized return or when the item(s) being returned does not meet the return requirements.

WAI-X, discounted items, sell as-is, final sales, gift certificates, and parts are not eligible for a return.

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